一、选择填空，从A、B、C三个选项中选出一个能填入空白处的最佳选项。（每题10分）
1．— Can you show me the schedule?
— __________________________.
You won’t miss the plane
Sure, a tight schedule as usual
Don’t worry. I can help you with that
2．— You need to pay a visit to our important customers from Chamberlain Automation Systems Company in Washington.
— _____________________________
Sorry, can you repeat the name of the company?
Can’t you repeat the name of the company?
What’s the name of the company?
3．— But what do you want me to do there?
— ______________________________
Thank you for doing me such a favor.
You have to give a presentation on what our products are.
Could I get an estimate before placing an order?
4．— Morning, Maggie. Could you talk briefly about your career development?
— ___________________________
Morning, Mr. Marx. Nice to meet you.
Sorry, Mr. Marx. I don’t like my boss at all Sure, Mr. Marx.
Thanks for giving me this opportunity. I started as a clerk in the…
5．— Why did you choose our company?
— __________________________
Please speak up a little bit.
I’m afraid I can’t understand you.
Sorry, I didn’t catch that. Would you say it again?
6．Sometimes your body language, gestures and expressions may tell people ______________ about you than the words you use.
more
most
much
7．Is ________ possible to take a 10-minute break during the meeting tomorrow morning?
now
that
it
8．Before I came to America, I __________as an executive secretary with a trading company for one year in Britain.
am working
had worked
has worked
9．You are the right person for the job that_______ your application ________the advertisement.
relates… with…
relates…for…
relates… to…
10．______ a vacation is always a good way to get relaxation and refreshment.
Take
Being taken
Taking
11．The following hints may help you stay energized, or at least ___________ until you can make the time for rest.
get you going
get you go
get you gone
12．I was __________ devising sales strategies and targets for the West Region.
responsible with
responsible for
responsible in
13．I led and _________a sales team of 20 people.
suggested
motivated
moved
14．Good manners may be varied ________cultural backgrounds.
since
because
due to
15．When talking to people within your company _________don’t speak your language, you may have to use English.
who
whom
whose
二、阅读理解（每题10分）
阅读下面的文章，根据文章内容给题目选择正确的答案。（每题10分）
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In business, people have to deal in person with all kinds of people. When talking to people within your company who don\’t speak your language, you may have to use English; these people may be colleagues or co-workers – who may work with you in your own department, in another part of the building or in another branch. And you may also have to deal with people from outside the organization: clients, suppliers, visitors and members of the public. Moreover, these people may be friends or strangers – people of your own age, or people who are younger or older than you.
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The relationship you have with a person determines the kind of language you use. For example, it\’s not appropriate to say \’Hi, how are you!\’ when meeting the Managing Director of a large company or to say\’Good morning, it\’s a great pleasure to meet you\’when being introduced to a person you\’ll be working closely with in the same team.
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People usually form an impression of you from the way you speak and behave – not just from the way you do your work. People in different countries have different ideas of what sounds friendly, polite or sincere – and of what sounds rude or unfriendly! Good manners in your culture may be considered bad manners in another. Sometimes your body language, gestures and expressions may tell people more about you than the words you use.
16．The topic of the passage is __________.
self-image in business situation
the importance of appropriate choice of language
dealing with people in business
17．The language you use when talking with people in business is decided by _________.
your relationship with the particular person
yourself
your boss
18．People usually form an impression of you from _________.
your way of doing jobs
your language and manners
your facial expressions
19．Good manners in your culture may be considered bad manners in another. Good manners in this statement mean ___________.
to behave politely
to behave lovely
to behave aggressively
20．The message of the article is that ________________.
dealing with people successfully in business is not easy
clients with different cultural background is most challenging
language plays a very important role in setting up business relationship
